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Procezo
PTEN

Automation and artificial intelligence consultancy

Automation and artificial intelligence built around each operation

Procezo designs systems that take over complete digital processes, integrate with existing operations, and demonstrate their value through the return they generate.

Companies that trust Procezo

Associação do Centro Social de Escapães
Grupo MB Academy & Colégio EG
Colégio Estrela Guia
Notas Contadas
Lógica Favorita

Built around the operation

Every system starts with the operation already in place

Procezo designs each system around how the operation actually works and integrates it with the processes and tools already in place. When the digital foundation is insufficient or does not yet exist, Procezo builds it around the operation.

Method

Four phases to build a system that runs autonomously

  1. Analysis

    Analyzes the operation, identifies the highest-impact points, and determines where automation can generate the greatest return before any technology is defined.

  2. Design

    Designs the system around the existing operation and, when necessary, defines the digital infrastructure required to support it.

  3. Build

    Develops, integrates, and implements the system within the tools and processes the company already uses, also building any missing components.

  4. Optimization

    Monitors how the system performs, adjusts its operation, and measures the return generated over time.

Case Studies

Value is proven in the operation

Each case study presents the starting point, the system designed, and the outcome achieved, with metrics that make the return measurable.

  • Documents carrying validation marks, moving through a processing flow

    Time

    Automated invoice processing in a distribution operation

    92% of processing became automated, with human validation retained where required.

    ≈1,100 hrs/year

    released for higher-value work.

  • An AI agent connected to panels of tools and content

    Efficiency

    AI agent for customer support at a technical services company

    Average call duration fell from 10 to 4 minutes, while additional sales increased by 32% and service quality improved.

    −60%

    in time per call, alongside higher revenue per interaction.

  • Indicator panels linked to one another through an AI processor

    Cost

    Centralized internal system for a services company

    New contact distribution became automatic, releasing the 32 hours per week previously dedicated to that task.

    ≈€10,000/year

    in eliminated subscriptions, with the investment recovered in the first year.

Procezo designs systems that reduce costs, release operational capacity, and make return measurable.

Where automation generates the greatest return

Procezo analyzes each company's operation, identifies the highest-impact points, and determines where automation can generate the greatest return.

Talk to Procezo